Contact us

We are committed to providing a reliable, stable, and high-performance web proxy experience. Whether you have technical feedback, advertising inquiries, or questions about data privacy, we are here to help.
If you experience any issues while using our proxy service or need assistance with your subscription, please use the communication channels outlined below.

General Support and Inquiries

For general questions, bug reports, feature requests, or technical issues with proxy rendering, please reach out to our administration team directly via email. We read all incoming messages and prioritize troubleshooting requests from our community.
  • Email Address: [email protected]
  • Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST)

Premium Account and Billing Support

If you are a premium subscriber experiencing issues with server speeds, dedicated location availability, file download limitations, or payment processing, please email us from the account address associated with your premium tier.
  • Priority Support Email: [email protected]
  • Please Include: Your transaction ID, username, and a brief description of the issue to help us resolve it quickly.

Advertising and Business Partnerships

If you are an advertising network, brand, or digital media agency looking to explore partnership, placement, or technical collaboration opportunities on our website, please submit a formal inquiry via our primary mail address.

Abuse, DMCA, and Legal Notices

As an intermediate proxy routing platform, we do not host external website content. However, we take legal compliance and network health seriously. If you suspect our infrastructure is being misused for unauthorized or forbidden activities, or if you have an automated legal inquiry, please contact us immediately.

Response Time Commitment

We value your outreach and aim to review all legitimate inquiries promptly. While standard technical support and business emails are generally processed within 24 to 48 hours, urgent issues involving billing errors or service abuse reports are routed to our direct administrators for faster resolution.